unpin Platform Account Terms

We at unpin operate an online gaming and sportsbook service available only where local law permits. When you open an unpin account, you agree to our terms governing account use, deposits, withdrawals, game play, and dispute resolution. These terms apply to all users accessing our platform from any device or location within our service area.

This page outlines our core policies: how we manage account registration and verification, how deposits and withdrawals work, what happens if disputes arise, and how jurisdiction restrictions apply to your access. We encourage you to read these terms carefully before registering. By creating an unpin account, you confirm that you have read, understood, and agree to be bound by these terms.

If you have questions about our unpin terms or need clarification on any policy, contact our support team through the channels listed on our platform.

Account Registration and Verification on unpin

To open an unpin account, you must be of legal age in your jurisdiction and not prohibited by law from using our services. We require a valid email address or mobile number, a secure password, and personal information (name, date of birth, address). You are responsible for providing accurate information. If we discover false or misleading details, we reserve the right to suspend or close your unpin account.

After registration, we conduct identity verification (KYC). We request a government-issued ID (passport, national ID, or driving licence) and proof of address (utility bill, bank statement, or similar document). We review these documents using automated and manual processes and typically complete verification within one business day. We store your documents securely and do not share them with third parties except where required by law.

Once verified, your unpin account is active and you can deposit funds. We may request additional verification at any time if we suspect fraud, money laundering, or violation of our terms. We also reserve the right to close accounts that remain inactive for extended periods or that we believe pose a compliance risk.

Deposits and withdrawals on unpin

We accept deposits via e-wallets (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) and bank virtual accounts (mobile banking, local payment, online payment, e-wallet). E-wallet deposits settle within minutes. Bank virtual-account transfers may take several hours depending on your bank's processing speed. We do not charge deposit fees, but your bank or e-wallet provider may apply their own charges.

Withdrawals are processed via the same method you used to deposit. We do not guarantee subject to verification times. Our unpin withdrawal process includes verification steps to confirm account ownership and prevent fraud. Large or unusual withdrawals may trigger additional review. We typically process withdrawal requests within a standard timeframe, but processing may extend during high-traffic periods or on holidays like Idul Fitri, Idul Adha, and Imlek.

Your unpin account balance is held in our system and represents your right to withdraw funds or use them for gaming. We do not pay interest on account balances. If your account is closed, we will return your remaining balance via your registered withdrawal method, subject to any outstanding disputes or regulatory holds.

Game play and betting rules on unpin

Our unpin platform hosts football markets (Liga 1, Piala AFF, Champions League), live-dealer tables, slot games, and esports betting. Each game type has specific rules, which we display before you play. By placing a bet or joining a game on unpin, you agree to those rules.

We do not guarantee any outcome or return on your unpin account balance. Gaming involves risk, and you may lose your entire stake. We do not offer refunds for losing bets or unsuccessful game sessions. If you believe a technical error occurred during play, contact our support team with details, and we will investigate using our transaction logs and game history.

We at unpin operate our platform fairly and transparently, but gaming outcomes are not guaranteed and losses are final.

Dispute Resolution and Jurisdiction on unpin

We reserve the right to suspend or close your unpin account if we detect fraud, collusion, money laundering, or violation of our terms. We will notify you of the reason for suspension or closure. If you believe the action was in error, you may appeal through our support team, and we will review your case.

Our unpin services are available only in jurisdictions where local law permits online gaming and sportsbook operations. We do not offer services in regions where such activities are prohibited. Before opening an unpin account, you are responsible for verifying that access is legal in your location. We enforce jurisdiction-restricted access on our platform, but you must comply with your own local law.

We comply with anti-money-laundering regulations and report suspicious activity where required by law. We maintain records of account activity and can assist with regulatory inquiries or law-enforcement requests. By using unpin, you consent to these practices.

Liability and limitation on unpin

We provide our unpin platform on an "as-is" basis. We do not warrant that our service will be uninterrupted, error-free, or secure, though we take reasonable steps to maintain availability and security. We are not liable for losses arising from technical failures, network outages, or third-party interference, except where prohibited by law.

Our liability for any claim arising from your use of unpin is limited to the amount you have deposited into your account. We are not liable for indirect, incidental, or consequential damages.

These unpin terms are governed by the laws of the jurisdiction in which we operate. Any dispute arising from your use of our platform is subject to our dispute resolution process outlined above. If you do not accept these terms, do not open an unpin account.